State Farm® Insurance Agent Marissa Williams
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Susan Rogers
November 20, 2025
5
out of
5
rating by Susan Rogers
"Just left State farm had the best news I'm saving money + gaining an extra coverage for lot less than what I was paying it pays to shop around thanks Marissa"
LISA HOWARD
November 19, 2025
5
out of
5
rating by LISA HOWARD
"Great service. Very prompt,kind and friendly. Always positive and very helpful. Easy to file claims and make payments. The best customer service I have the experience to work with!"
Ryan Powell
November 19, 2025
5
out of
5
rating by Ryan Powell
"Marissa was able to give me a better rate on better coverage than an insurance provider that I had been with for 20+ years. Her customer service is second to none and anytime I have ever needed her she has answered the phone immediately. Switching over to this agency has been something I wished I would have done a long time ago."
Rena Allen
November 19, 2025
5
out of
5
rating by Rena Allen
"Thank you Heather you're being so helpful taking my call and explaining things to me you always have exceptional customer service and have taken care of all our family needs as well as Marissa I'm very pleased with State Farm they have went above and beyond to meet our needs."
We responded:
"Thank you so much for your kind words and wonderful review! We're thrilled to hear that Heather and Marissa have been able to provide you with exceptional service and support for you and your family. It means a lot to us to know we've gone above and beyond to meet your needs. We truly appreciate your trust in State Farm and look forward to continuing to serve you!"
Laura Barnes
November 17, 2025
5
out of
5
rating by Laura Barnes
"I like the agents there in the Lebanon office, they are great people to talk to"
We responded:
"Thank you so much for your kind words! We're proud of the team here at MARISSA WILLIAMS State Farm in Lebanon, Ohio and happy to hear you enjoy working with this office. If you ever need anything, don’t hesitate to reach out!"
bill s
November 16, 2025
5
out of
5
rating by bill s
"Always Outstanding A+++"
We responded:
"Bill, Thank you for the Rating and 5-Star Review. Marissa Williams State Farm is always happy to provide top notch service to all of our customers. "
Glen Standafer
November 13, 2025
5
out of
5
rating by Glen Standafer
"Marissa and her team are always available and extremely helpful! We have had Marissa as our agent for years and are in for the long haul!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Marissa and her team have been consistently available and helpful throughout the years. Your trust means the world to us, and we're honored to be your agents for the long haul. We look forward to continuing to support you every step of the way!"
Ayden Dondero
November 12, 2025
5
out of
5
rating by Ayden Dondero
"Super fast answered all my questions and priced fairly."
We responded:
"Ayden, Welcome to the State Farm family. We are so happy we were able to get you set up with Auto and Renters insurance. "
Ben J Ulmer
November 11, 2025
5
out of
5
rating by Ben J Ulmer
"Every time I contact Marissa Williams State Farm agency it’s a genuine pleasure dealing with their agents"
We responded:
"Thank you, Ben, for your kind words! We’re so glad to hear that working with Grace was a great experience for you. If you ever need anything else, don’t hesitate to reach out—we’re happy to help. Thanks for choosing our State Farm team! – Marissa "
David Howard
November 7, 2025
5
out of
5
rating by David Howard
"Very Helpful and courteous"
We responded:
"Thank you so much for your 5-star review! We're thrilled to hear that you found our pricing great and our team helpful and courteous. At Marissa Williams State Farm, we’re dedicated to providing top-notch service and the best vehicle insurance options for our clients. We truly appreciate your support and look forward to assisting you again!"
Craig
November 6, 2025
5
out of
5
rating by Craig
"A couple of years ago, with a different insurer, our rates were increased. We shopped for better rates from about nine other agencies. We selected State Farm for the rates, and just as importantly, the personable attention to our needs by Marissa Williams. It’s been our experience to always get a friendly and quick response, thorough answers to our questions, and issues handled timely and professionally. We are well please with Marissa Williams, and State Farm Insurance."
We responded:
"Thank you so much for sharing your experience! We’re truly honored that you chose Marissa Williams and State Farm after careful consideration. Providing friendly, attentive, and professional service is our top priority, and it means the world to know we’ve earned your trust. We look forward to continuing to support you and your insurance needs for years to come!"
Meagan Humphreys
November 3, 2025
5
out of
5
rating by Meagan Humphreys
"Why mess with stress when you can instead, mess with the best. This has been the easiest transition from states, with knowledgeable expertise and amazing communication. They are stuck with us now."
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that your transition was smooth and that our expertise and communication made a positive difference. We're honored to have earned your trust and look forward to continuing to work with you!"
Alex Thurmond
November 3, 2025
5
out of
5
rating by Alex Thurmond
"Been with State Farm for over 30 years. This is the best agency i have worked with. Marssa, Nicole and Grace are all great!"
We responded:
"Thank you, Alex, for your incredible loyalty over the past 30 years! We’re so glad to hear that Nicole and Grace have made such a positive impact. Your kind words mean a lot to us, and we’re here to continue providing you with excellent service. Thanks again for choosing us! – Marissa "
Zierra Anderson
November 1, 2025
5
out of
5
rating by Zierra Anderson
"Heather is always so friendly and helpful whenever I reach out :) I recently purchased a new vehicle that I had contacted her about earlier to get quotes on and she already had remember the vehicle I was interested in purchasing and made the whole process transferring my coverage in less than 2 minutes! It’s always a joy to talk to Heather and she’s one of the many reason I choose to stay a loyal State Farm customer!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Heather consistently provides friendly and helpful service. It's wonderful that she remembered your vehicle and made transferring your coverage so quick and easy. We truly appreciate your loyalty to State Farm and are grateful to have Heather on our team to support you. If you ever need anything else, don’t hesitate to reach out!"
Bryon Vickers
October 31, 2025
5
out of
5
rating by Bryon Vickers
"Very fast and friendly Services. Heather went above and beyond to help me get better rates. Highly Recommended. Thanks again Heather. Bryon Vickers..."
We responded:
"Thank you, Bryon, for your wonderful feedback! We're delighted to hear that Heather provided fast, friendly service and went above and beyond to help you secure better rates. Your recommendation means a lot to us. We appreciate your trust and look forward to assisting you again in the future!"
Steve Rubenstein
October 30, 2025
5
out of
5
rating by Steve Rubenstein
"Fantastic customer service!!!"
We responded:
"Steve, Thank you for the feedback and 5-star review. We appreciate you and are always happy to help."
bryce Splawinski
October 28, 2025
5
out of
5
rating by bryce Splawinski
"Recently switched to Marissa and State Farm from travelers and unfortunately had a claim that ended in a total loss within a couple of months. I wasn’t sure what to expect since I originally switched to her for a better rate, but the entire process has been quick, easy, and fair. Aside from that, every question I have or change I need to make to my policy is so fast and easy and reasonably priced."
We responded:
"Thanks for sharing your positive experience, Bryce! Glad to hear Marissa and State Farm made the process smooth and affordable for you."
John Socha
October 27, 2025
5
out of
5
rating by John Socha
"Just got started with insurance at Marissa William’s branch through a friend at the gym! Already great to work with. I have had State Farm insurance for all my driving years, and I personally love them. Excited to be part of the Williams’s State Farm branch family!"
We responded:
"Welcome to the Williams’s State Farm family! Glad to hear you’re having a great experience so far. Here’s to many more years of excellent service and support!"
Justine Neel
October 27, 2025
5
out of
5
rating by Justine Neel
"She helped me find the best policy for my budget."
We responded:
"Justine, Thank you for the 5-star review. Our office appreciates you, and we are so glad we could help tailor a policy to your budget. "
Agustin Rodriguez
October 23, 2025
5
out of
5
rating by Agustin Rodriguez
"Great service"
We responded:
"Agustin, Thank you for being a loyal customer and for the 5-star review."
RDM Productions & Associates
October 23, 2025
5
out of
5
rating by RDM Productions & Associates
"Marissa is always on her game"
We responded:
"Thank you for the kind remarks and 5-star review! Our office is always happy to help and we appreciate you! "
kelli Davis
October 21, 2025
5
out of
5
rating by kelli Davis
"Anytime I need to call in, the staff is super helpful, knowledgeable & kind. Truly appreciate the customer service they all provide, thank you!! 🌟"
We responded:
"Kelli, Thank you for the kind words and 5-star review. We appreciate you and your loyalty for your insurance needs to our office."
Gary Melson
October 20, 2025
5
out of
5
rating by Gary Melson
"Employees are great. They are very thoughtful, courteous and always helpful."
We responded:
"Gary, thank you for the 5-star review. We appreciate your longstanding loyalty to our local office."
Teresa Northrop
October 18, 2025
5
out of
5
rating by Teresa Northrop
"Very professional, efficient and friendly State Farm agent"
We responded:
"Teresa, Thank you for the 5-star review and kind words. We appreciate you and your loyalty to our office. "
carol driscoll
October 16, 2025
5
out of
5
rating by carol driscoll
"Heather is a fantastic team member. She is professional, responsive and timely to all requests and calls. Greatly appreciate her support for any issues or needs"
We responded:
"Carol, Thank you for the 5-star review and kind words. We appreciate you being a loyal customer for many years. Heather is a great asset to our office."