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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brittany Foltz

April 18, 2025

5  out of  5
rating by Brittany Foltz
"I had a rock hit my windshield on the highway and crack it dead set in front of the driver’s view. I contacted Marissa and she instantly got me set up with a repair. When the repair was well-done but still visible in my sight, she coordinated a FREE windshield replacement within days! She’s saved our family on our rates and has been amazing with service needs! Highly recommend!"
We responded:
"Thank you for the amazing review, Brittany! We're so glad the team was able to jump in quickly and handle things for you. A cracked windshield can be such a headache, especially when it’s right in your line of sight, so we’re thrilled we could help turn that around fast with a full replacement. Thanks again for the recommendation—it truly means the world to us!"
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Crystal Wright

April 18, 2025

5  out of  5
rating by Crystal Wright
"Great customer service, and prices that are affordable. Thank you State Farm."
We responded:
"Thank you so much for your kind words, Crystal! We're thrilled that you had a positive experience with our customer service. We strive to provide excellent service to all our customers. If you ever need assistance or have questions, please don't hesitate to reach out. We're here to help!"
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tim rourke

April 18, 2025

4  out of  5
rating by tim rourke
"Heather did a great job . I called on phone and needed to do a change to beneficiaries on my life policy.. Said she needed toput putme on hold for a few minutes and thats what it was not 15 ! I bought this policy over 30 years ago from jim zaya who ran an office in blue ash. Policy was moved to Marrissa's office several years ago. Thumbs 👍 thanks for your help Heather! Tim R"
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Jared Crisenbery

April 17, 2025

5  out of  5
rating by Jared Crisenbery
"It is always quick and easy to deal with my car insurance. All the staff are very kind and knowledgeable. Heather is amazing!"
We responded:
"Thank you so much for the great feedback, Jared! We’re happy to hear that your experience with us has been quick and easy—that’s exactly what we aim for. We truly appreciate your kind words about our team. Thanks again for choosing us!"
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Jonathan

April 16, 2025

5  out of  5
rating by Jonathan
"William was great highly recommend working with him"
We responded:
"Thank you so much for the kind words, Jonathan! It was a pleasure working with you, and I’m thrilled to hear you had a great experience. We truly appreciate the recommendation and look forward to the opportunity to work together again!"
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Donna Walters

April 16, 2025

5  out of  5
rating by Donna Walters
"Always so helpful. Marissa and her staff know the meaning of customer service!"
We responded:
"Thank you, Donna, for your kind words! We’re thrilled to hear that our team has consistently provided you with excellent customer service. We are delighted to know that you’ve had such a positive experience with us. We’re happy to help with your insurance needs—thanks for choosing us! – Marissa "
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Jonathan Collins

April 15, 2025

5  out of  5
rating by Jonathan Collins
"Outstanding service and always willing to help!"
We responded:
"Thank you so much for the kind words, Jonathan! We're thrilled to hear you had a great experience and truly appreciate you taking the time to leave a review. It's always our goal to be helpful and provide outstanding service—glad to know it’s making a difference!"
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Dave Younkin

April 10, 2025

5  out of  5
rating by Dave Younkin
"Great service. Knowledgeable staff."
We responded:
"Thank you so much for the kind words, Dave! We're thrilled to hear you had a great experience and that our team was able to help. If you ever need anything, don't hesitate to reach out—we're always here to help!"
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Ashley Murphy

April 8, 2025

5  out of  5
rating by Ashley Murphy
"Marissa is absolutely the best agent out there! She has always been very delightful to work with on our plans ! Heather, Will and, Marissa are the best group to get your insurance through ! Highly recommended Marissa William State Farm agency !!"
We responded:
"Thank you so much for your wonderful review! We're so glad to hear that the team has made your experience with us a positive one. We pride ourselves on having a team that's both knowledgeable and delightful to work with, and it’s fantastic to know that’s exactly what you've experienced. Your recommendation means the world to us, and we truly appreciate your support. Looking forward to continuing to work with you!"
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Martin Vargas

April 4, 2025

5  out of  5
rating by Martin Vargas
"Best insurance agency in lebanon ohio.They have the best costumer service and very friendly and welcoming people ."
We responded:
"Thank you so much for the great review, Martin! We're so glad you’ve had such a positive experience with our team. We pride ourselves on providing top-notch customer service and creating a welcoming atmosphere. If you ever need anything else, don't hesitate to reach out—we're always here to help! "
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Joshua Helton

April 4, 2025

5  out of  5
rating by Joshua Helton
"Everytime I call from just questions to some problems, they are always super kind and helpful Ms heather has always fixed my issues and assisted me and everything I’ve ever needed or asked for!"
We responded:
"Thank you so much for your kind words, Joshua! We're thrilled to hear that Heather has been able to assist you and make your experience a positive one. It's our goal to provide helpful, friendly service, and we're so happy that you've felt well taken care of. If you ever need anything else, don't hesitate to reach out— we're here to help!"
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Alex Svarda

April 2, 2025

5  out of  5
rating by Alex Svarda
"So helpful! Having a local agent to work with is a God send!"
We responded:
"Thank you for the great review, Alex! We’re so glad to hear that having a local agent has been such a positive experience for you. We aim to build those personal connections to make things easier for you. If you ever need anything, don’t hesitate to reach out!"
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Robin Totten

April 2, 2025

5  out of  5
rating by Robin Totten
"My agent Marrissa Williams is so helpful every time I call her with questions about my policy she doesn't hesitate to be kind to answer . Robin Totten"
We responded:
"Thank you so much for your kind words, Robin! We're thrilled to hear that the team has been such a helpful resource for you. Providing excellent service is our top priority, and it’s great to know that she’s always there to assist you with your questions. If you ever need anything else, don’t hesitate to reach out!"
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Julie Wilson

April 1, 2025

5  out of  5
rating by Julie Wilson
"Super helpful and easy to work with!"
We responded:
"Thank you so much for the kind words, Julie! We're thrilled you had a positive experience and found our team helpful and easy to work with. We look forward to working with you again!"
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Viper Fixer

March 31, 2025

5  out of  5
rating by Viper Fixer
"Always courteous and helpful, very knowledgeable. Great agency to work with!"
We responded:
"Thank you so much for the wonderful feedback! We're delighted you've had such a positive experience with our team. It's our goal to provide excellent service, and we're happy to know we met your expectations. We look forward to working with you again soon! "
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Robert Shrout

March 27, 2025

5  out of  5
rating by Robert Shrout
"Great service, Great people always available when you need them."
We responded:
"Thanks for the review, Robert! We’re happy to hear the team was able to provide excellent customer service. Please let us know if you have additional questions about your insurance! "
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Drew Dobyns

March 24, 2025

4  out of  5
rating by Drew Dobyns
"I use Marissa Willam’s State Farm for my excavation businesses trucks and vehicles. They are super easy to work with and offer great rates. Highly recommend!"
We responded:
"Thank you so much for your positive review, Drew! We're happy to hear that the team has provided great service for your excavation business. We truly appreciate your recommendation, and we’re here if you ever need any further assistance. Thanks again for choosing us!"
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Daniel Smalley

March 19, 2025

5  out of  5
rating by Daniel Smalley
"Alway knowledgeable and quick service"
We responded:
"Thank you, Daniel! We really appreciate your kind words. We're glad to hear that our service has been both quick and helpful for you. Looking forward to assisting you again soon!"
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Charles Bowman

March 12, 2025

5  out of  5
rating by Charles Bowman
"Awesome people. They take very good care of my family"
We responded:
"Thank you so much for your kind words, Charles! We're thrilled that you and your family feel well taken care of. It means a lot to us. If there's anything else we can do, please don't hesitate to reach out!"
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Felecia Randolph

March 5, 2025

5  out of  5
rating by Felecia Randolph
"Heather was very professional and was able to take care of what I needed."
We responded:
"Thank you, Felecia, for your kind feedback! We're glad to hear that Heather was able to assist you and meet your needs. If there's anything else we can help with, don't hesitate to reach out!"
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G Mac

March 4, 2025

5  out of  5
rating by G Mac
"I recently switched to Marissa from another agent and I am glad I did. The office has been extremely helpful with some issues and have shown a willingness to help with any problem."
We responded:
"Thank you for your fantastic review, G! We are thrilled to be working with you and are so glad to know you have had a great experience with us so far. Please do not hesitate to reach out with any other questions or concerns you may have. We warmly welcome you to the Marissa Williams State Farm Agent family!"
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Carol

March 4, 2025

5  out of  5
rating by Carol
"I love doing business with Marissa and her team! They’ve made it easy for me to make changes to my insurance needs and their rates are very affordable!! Thank you!!"
We responded:
"Thank you so much for the wonderful review, Carol! We’re thrilled to hear that the team has made managing your insurance needs easy and affordable. We truly appreciate your business and look forward to continuing to serve you!"
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Crystal Minton

February 28, 2025

5  out of  5
rating by Crystal Minton
"Great service great people always friendly answers any questions great job guys and gals"
We responded:
"Thank you so much for the wonderful feedback, Crystal! We're so glad you've had such a positive experience with our team. We truly appreciate your kind words and are always here to help with any questions you have. Thanks again for your support!"
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Anthony Tabb

February 26, 2025

5  out of  5
rating by Anthony Tabb
"Just recently spoke with Heather very pleasant to work with and handle my issues promptly thanks and look forward to doing business in the future"
We responded:
"Thank you so much, Anthony! We sincerely appreciate your feedback and support of our State Farm team! – Marissa "
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Rhonda Davis

February 21, 2025

5  out of  5
rating by Rhonda Davis
"I had a good time talking and finding out about my policy with the ladies. Glad i have my insurance with them. Thank you."
We responded:
"Thank you for your wonderful review, Rhonda! We're so glad to hear that you enjoyed your time talking with our team and that you feel confident in your insurance with us. If you ever have any more questions or need assistance, we're here to help. We appreciate you choosing us!"