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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gene Cain

May 5, 2026

5  out of  5
rating by Gene Cain
"Very professional people and Very knowledgeable Answered all of my questions Not to mention they saved me 760 dollars per year I will recommend anyone i know to them"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Marissa Williams’s Team. "
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P F

May 4, 2026

5  out of  5
rating by P F
"I have been with this office for almost 10 years. Moved from Cincinnati to Columbus and back to Cincinnati. Marissa and her Team are the best. I feel like I have a personalized Team every time I call. Same day responses. Sense of urgency when emergencies arise. Great guidance. I have saved a lot of money with their honesty on my life needs. Thank you for being great after all these years."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Marissa Williams’s Team here in Lebanon . "
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Kacie Surber

May 3, 2026

5  out of  5
rating by Kacie Surber
"Marissa is always extremely quick to add anything onto the plan that I need. The prices are very fair. I've never had to wait around for answers to any questions ive had!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Marissa Williams’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lebanon ."
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Jeff Singerman

May 1, 2026

5  out of  5
rating by Jeff Singerman
"Marissa and her team were very prompt and helpful in helping me with a mortgage insurance question. It was resolved easily and quickly."
We responded:
"Thank you for the amazing review, Jeff! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Julie Green

April 30, 2026

5  out of  5
rating by Julie Green
"The agent worked with me to keep us as a long time customer. Thrilled that it was considered!"
We responded:
"Thank you so much for the 5-star rating, Julie! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Cairo Mystique

April 27, 2026

5  out of  5
rating by Cairo Mystique
"I needed to add a renter policy for my nephew and Marissa and her team made it super easy. I didn’t have to go into an office and my questions were addressed very quickly."
We responded:
"Thank you for the 5 star review! We are so blessed to have you as a customer, and appreciate the kind words! Our team is always happy to help."
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Subrat Pati

April 27, 2026

5  out of  5
rating by Subrat Pati
"Really appreciate quick response and competitive quotes"
We responded:
"Subrat, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Marissa Williams’s Team here in our Lebanon office. "
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michael moler

April 23, 2026

5  out of  5
rating by michael moler
"I have had State Farm Insurance with Marissa Williams for a few years now and couldn’t be happier. Great rates and great customer service. Would highly recommend!"
We responded:
"Thanks so much for the amazing review, michael! We really appreciate your support here in Lebanon . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Melody Worsham

April 17, 2026

5  out of  5
rating by Melody Worsham
"Marissa and her team are friendly, knowledgeable, helpful and professional. I highly recommend her!"
We responded:
"Thank you for the amazing review, Melody! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Michelle Caddell

April 17, 2026

5  out of  5
rating by Michelle Caddell
"Always helpful. Helped out when we were in a pinch and made things go so smooth and less stressful."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Marissa Williams’s Team. "
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Sherri Giver

April 14, 2026

5  out of  5
rating by Sherri Giver
"Marissa is very knowledgeable and handles inquiries quickly. Her staff is equally as knowledgeable and helpful. You’re never a bother and questions are quickly answered. We like Having a neighborhood agent versus just being a number. Plus our rates are much better."
We responded:
"Wow, thank you for the 5-star review, Sherri! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Courtney Elizabeth

April 14, 2026

5  out of  5
rating by Courtney Elizabeth
"Emma Case was amazing help and answered all my questions was very patient!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Marissa Williams’s Team. "
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Isaiah Christen

April 13, 2026

5  out of  5
rating by Isaiah Christen
"The team at Marissa Williams State Farm goes above and beyond to help you out, including calling to check on how your claims are going and even calling to check up on your policies and special offers available. They’re prompt and punctual, all the while giving you the ease of a small company while enabling the luxury of a large company."
We responded:
"Thanks so much for the amazing review, Isaiah! We really appreciate your support here in Lebanon . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Madison Ross

April 9, 2026

5  out of  5
rating by Madison Ross
"I have been with Marissa’s agency for almost a year. I am happy with the price and service I get from this team!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Marissa Williams’s Team here in Lebanon . "
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Joe Becerril

March 18, 2026

5  out of  5
rating by Joe Becerril
"Very prompt, professional, and friendly staff."
We responded:
"Thank you so much for the 5-stars, Joe! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Marissa Williams’s Team anytime."
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Kevin O

March 9, 2026

5  out of  5
rating by Kevin O
"Ease of switching. Super polite and friendly. Price was very reasonable. Wish I switched sooner."
We responded:
"Thank you so much for the 5-star rating, Kevin! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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James mcneice

March 6, 2026

5  out of  5
rating by James mcneice
"Marissa is an amazing agent who cares about her clients. Always easy to get ahold of for any insurance questions or needs. Highly recommend her to anyone!"
We responded:
"James, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Marissa Williams’s Team—we are always here to help!"
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Jean MacMillan

March 2, 2026

5  out of  5
rating by Jean MacMillan
"Thanks, Heather! So helpful with all my questions."
We responded:
"Thank you for the amazing review, Jean! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Michael Riggs

March 2, 2026

5  out of  5
rating by Michael Riggs
"Nice folks. Always kind to me. Thank you all."
We responded:
"Thank you for the 5-star review, Michael! Here on State Farm Agent Marissa Williams’s Team, we are proud to serve our community and appreciate your recognition. "
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charma davison

February 26, 2026

5  out of  5
rating by charma davison
"It's a pleasure being a great customer to state farm everyone i talk to is very friendly and kind I would recommend my family and friends when ever they change companies or needing new insurance happy new year"
We responded:
"Charma, Thank you for the 5-star review. We are so happy to have you as part of the Marissa Williams State Farm family."
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Rev Brian Beckett

February 23, 2026

5  out of  5
rating by Rev Brian Beckett
"Can't say enough about Marissa, Heather and their professionalism and personal service. Friendly, detail-oriented, and knowledable...what more can one ask? They get the job done!"
We responded:
"Brian, Thank you for the kind words and 5-star review! So glad we were able to get your homeowner's claim settled in 5 days. We appreciate your loyalty and cooperation. "
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Debra Gilliam

February 13, 2026

5  out of  5
rating by Debra Gilliam
"Always respond quickly."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Marissa Williams’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lebanon ."
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Kim Wisby

January 22, 2026

5  out of  5
rating by Kim Wisby
"They are very nice and I really appreciate this company thanks so much for being my Insurance Company appreciated you all thank you"
We responded:
"Kim, Thank you for the 5-star review & Welcome to the Marissa Williams State Farm family. "
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Melody Worsham

January 13, 2026

5  out of  5
rating by Melody Worsham
"I asked for a car insurance quote and was contacted by Matty. After comparing multiple rates, I chose to go with State Farm. It was quick, easy and also a rate $88 less per month than my previous insurance rate!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Marissa Williams’s Team here in Lebanon . "
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Michelle Corbin

January 7, 2026

5  out of  5
rating by Michelle Corbin
"My state farm office is the best When I need support they are available to help and resolve any and all issues They take the stress out of the process I was involved in an insurance issue with another driver (who was at fault) and state farm took the reins and got my money back my car fixed to my satisfaction at a great shop If it was not for the support of my agent and the state farm team i would be stuck with substandard insurance and repairs"
We responded:
"Michelle, Thank you for the 5-star review and kind words. We are always happy to help every step of the way. "